Retail Sales Associate at Sparrow Art Supply

• Customer Engagement: Consult with customers to help them find the best art supplies for their needs, providing knowledgeable recommendations (training provided).
• Community Building: Build relationships with repeat customers and actively participate in the local art community.
• Event Promotion: Share information about gallery exhibitions, our artist collective, and upcoming events.
• Sales Processing: Complete customer transactions using our Square register system.
• Inventory Management: Receive deliveries, unpack shipments, and restock shelves.
• Store Maintenance: Maintain cleanliness, including sweeping, mopping, trash disposal, bathroom upkeep, and window cleaning.
• Social Media Assistance: Post periodic promotions on Instagram.
• Event Support: Assist with hanging gallery shows and in-store event preparation.
• Reporting: Communicate customer inquiries, foot traffic, and store updates to the owner.

Qualifications:

• Experience: Previous retail or customer service experience required.
• Artistic Background: A background in or enthusiasm for art is essential. While expertise isn't mandatory, an artistic background or personal creative practice is highly valued, as customers appreciate assistance from someone who understands the creative process.
• Customer Service Skills: Ability to handle both enjoyable and challenging situations with professionalism and composure, ensuring a positive customer experience.
• Communication Skills: Friendly, warm, and comfortable with small talk.
• Dependability: Proactive, detail-oriented, and reliable.
• Technical Aptitude: Ability to retain product information and explain it to customers. Has prior knowledge of or can learn to use our Square POS system. Familiarity with social media platforms, especially Instagram.
• Physical Requirements: Must be able to lift up to 50 lbs occasionally.
• Education: High school diploma or equivalent; additional education in art, design, or related fields is a plus.

Hours & Compensation:

• Part-time: 12–20 hours per week.
• Availability: Must be available on Saturdays and/or Sundays (store hours are expected to expand to Sundays soon).
• Flexibility is a bonus! While regular shifts will be scheduled, the ability to cover last-minute shifts when needed is a plus.
• Must be available during the winter holiday season.
• Hourly Pay: $17–$19 per hour, depending on experience, with opportunities for bonuses based on performance.
• Employee Perks: 30% discount on art supplies and a $300 annual reimbursement toward an art class after 30 days of employment.

Please Note: This is not a seasonal position. We are looking for someone interested in a long-term role.

Trial Period: This position includes a 30-day trial period to ensure a good fit for both the new hire and Sparrow Art Supply. During this time, we will assess performance, engagement, and overall compatibility with the role. At the end of the trial period, we will discuss continued employment moving forward.

Ready to apply? Head to https://www.sparrowartsupply.com/employment to submit your application.